Grava Support

Grava: Private Connections is a private connection book. Keep contact details together, stay in touch, and share availability or travel plans with people you choose.

Get help

Email gian2automation@gmail.com for help, privacy requests, security reports, or safety concerns. Include your app version, iPhone model, and the steps that led to the issue. If you use a TestFlight build, you can also send feedback through TestFlight.

Never send your password, recovery words, private key, or session cookie. Remove other people's personal information from screenshots before sharing them.

Signing in

Use your email address and a password of at least 12 characters. Keep your password safe: email verification and forgotten-password reset are not available yet. Signing in on another device with the same account restores your saved profile and latest encrypted backup.

If you chose a self-custodied Nostr identity, you control its recovery words and private key. Grava support cannot recover that identity for you.

Connecting with friends

Exchange an invitation and accept the connection. Profile details are shared with accepted friends. When sharing a trip, choose its recipients and review the details before sending. Grava uses cities you enter and does not track GPS location.

Optional permissions

Notifications, contacts, calendar sync, camera access, and profile photos are optional. Grava explains each permission when you use the feature. You can change permissions in your iPhone's Settings. If calendar permission was revoked before disconnecting sync, remove the dedicated Grava calendar in your Calendar app.

Delete your account or identity

Open Grava's Settings and choose the account or identity deletion action. For regular accounts, deletion removes your login, managed identity key, latest server backup, and sessions. For self-custodied identities, it removes that device's identity and local app data. Grava also attempts to delete your push subscription and encrypted inbox on the official node.

Deletion cannot remove information friends already received, copies on third-party relays, or data on another offline device. If you need help with a deletion request, email support. Account ownership must be verified; an email address alone is not proof of ownership.

Privacy and safety

Read the Grava Privacy Policy for the information Grava processes and your choices, and the Terms of Use for the rules everyone agrees to. You can block or report someone in the app, or email support with a safety concern. Include only the information needed to explain the issue.